Customer Support Service Agent
At 24Slides, we’re more than just a graphic design studio — we’re a global team of creative minds passionate about making presentations shine. With our headquarters in Copenhagen (Denmark), we also have design offices in Lima (Peru) and Malang (Indonesia), as well as a Tech & Product hub in Ukraine. Through our online platform www.24slides.com, we support customers from all over the world.
We're proud to foster a workplace that values diversity, equity, and inclusion, and we welcome applications from individuals of all backgrounds, identities, and experiences. We believe that diverse perspectives drive innovation — and we’d love to hear yours!
What you'll be doing:
- Engaging with international clients via chat, email, and phone.
- Translating client requests into clear and accurate briefs for our design team.
- Monitoring deadlines to ensure timely project delivery.
- Supporting designers by typing content as needed.
- Double-checking project details before submission to ensure alignment with the brief.
What we’re looking for:
- Excellent communication skills in English (written and spoken).
- Previous experience in customer support or client service roles.
- Willingness to work in shifts (must):
- Shift 1: 8:00 AM – 4:00 PM
- Shift 2: 2:00 PM – 9:00 PM
- Basic knowledge of PowerPoint and graphic design is a plus.
- Strong attention to detail and ability to stay organized.
- A great teammate who enjoys learning and sharing ideas.
- Sociable, proactive, with a great sense of humor.
- Empathetic and solution-oriented — you enjoy helping people and solving challenges.
What we offer:
- Full-time employment contract from day one.
- Hybrid work model (office & remote).
- Competitive salary.
- Private health insurance.
- Constant training and development.
- Career growth opportunities.
- Work with a young and international team.
- Fun team activities.
- Meal card and wellness benefit platform access.
- Friendly and casual work environment.
- Clients from all over the world!
If you’re looking to grow your career in a creative, global, and people-centered company — we’d love to meet you!
- Department
- Support
- Role
- Customer Support
- Locations
- Lima Office
- Remote status
- Hybrid
- Employment type
- Full-time
- Employment level
- First /Mid-Level Officials

Colleagues
About 24Slides
We are the world’s largest presentation design company with over 200 team members across the globe.
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